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  • M4
    • Construction
    • Key Dates
  • MAPS
  • TOLLS
    • Toll Calculation
    • Payment Methods
    • Cashback Scheme
    • Haven't paid the toll?
  • ELECTRONIC TOLLING
    • Electronic Tolling System
    • Electronic Tags
    • Mounting Tags
  • SERVICE CENTRES
  • NEWS
    • Latest News
    • Traffic Conditions
    • Road Works
  • FAQS
    • Tolling and Customer Service
    • Privacy
    • Motorway and Other
  • CUSTOMER SERVICE
    • Travelled on M4 without paying toll?
    • Received a notice for non payment of toll?
    • Received a Deferred Toll Notice?
    • Send Feedback forms
      • Service Quality
      • Report Unpaid Travel on M4 - Electronic tag holders only
  • CONTACTS
    • Contact SWR
    • Contact Tag Issuers
    • Contact RTA Cashback

CUSTOMER SERVICE

Please select one of the following links to assist you in your query or call our customer service line on 1300-880-099 between 08:30am and 5:00pm Monday to Friday.

  • Information about establishing an Electronic Tolling account
  • Click here if you haven't paid the toll
  • Have you received a Notice in the mail for non payment of toll?
  • Have you been handed a Deferred Toll Notice for non payment of toll?
  • Information about NSW Government Cashback Scheme
  • Send Feedback